What are your shipping methods and costs?
We never have any minimum order size. For in-stock items for delivery of almost all* products and supplies in Ontario, Quebec, New Brunswick, Nova Scotia, PEI & Newfoundland & Manitoba:
- Free shipping on eligible orders over $300
- $12.95 flat rate shipping on eligible orders less than $300
*Remote addresses and oversized or overweight items such as equipment/furniture, exam paper, cases of wax, and 20L pails are excluded and a shipping quote will be provided.
We use a variety of carriers and compare rates to choose the most cost-effective option for each shipment. Shipping speeds can vary between 2-10 business days and are not guaranteed except on request and at an additional fee. Please reach out through our live chat or by emailing Orders@LMoor.com to inquire.
For all other provinces and territories, a shipping quote will be provided.
Do you offer order pickup?
Yes, we do! Simply select ‘FREE PICKUP’ as your shipping method when placing an order. You’ll receive an email confirmation and pickup details when your order is ready. Please note that pick-up hours are Monday-Friday 9:30 am to 4:30 pm.
Do you offer local delivery?
Absolutely! Local delivery is available within the city limits of Cobourg, Peterborough, and Port Hope. Our delivery schedule varies, so please allow for flexibility with the delivery date. A $5 convenience fee applies to orders under $100, while orders of $100 or more qualify for free delivery.
Need your order sooner? You're always welcome to collect your order at our warehouse - pickup is always free and there's no minimums.
How can I track the shipping status for my order?
You’ll receive an automated email with your tracking number when your order is processing.
Oops! I incorrectly entered my shipping address or I need to redirect my shipment. Is that okay?
If your shipment has not left our warehouse, please contact us directly, either by phone at 888-666-7683 or through our website live chat so that we may assist you (our volume of emails and text messages means that we may not see your message right away via other methods).
If your shipment has already been picked up by one of our carriers, address modifications may be subject to carrier charges. You may either contact us to assist, or request the change directly through the carrier.