Return information

What is your return or exchange policy?

We always stand behind the products we sell. If your purchase hasn’t meet your needs, please contact us at so we can help. Approved returns and exchanges can be processed within 30 days of purchase provided the item is unopened and in its original packaging. Note, shipping costs for items sent back to L’Moor are the responsibility of the purchaser.

My package and/or item(s) arrived damaged, what do I do next?

Please inspect all products ordered and shipped from L’Moor at the time of delivery. In the case of a damaged shipment, please accept the delivery, and contact us immediately at for next steps and resolution.